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Understanding the leadership mindset

Mindsets drive what leaders do and why. They determine what information they take and use to make sense of and navigate the situations they face. Two leaders may process and respond to it differently, based on their mindsets. One leader might see the situation as a threat that hinders his authority whilst another might see it as an opportunity to learn and develop. A leadership mindset is influential because it determines the leader’s emotional reactions, the decisions they make and actions they take. It directly impacts the quality of their relationships and overall leadership style. It also sets the tone for the organisation and determines the employee’s work experience. Research shows tha

Managing organisational change

Change is not easy and often leads to resistance. According to a McKinsey study, merely 26 percent of change initiatives succeed, and the one thing successful change initiatives have in common is that change is driven through empowerment, instead of being mandated from the top. A different study suggests that 90 percent of CEOs believe their organisations will change more over the next five years than they did in the last five, and a workforce that is ready and able to harness change can make the difference between success and failure. Understanding change From leadership transitions and restructurings, to merges and acquisitions, there is a lot of change employees have to face, but they do

Creating an ethical workplace

When it comes to managing ethical dilemmas, answers can’t always be found in codes of conduct – instead a cultural shift towards an ethical business is required. Particularly, with the rapid business globalisation over the last decade, ethical issues are becoming profoundly difficult when operating across different cultures. People want to work for businesses they are proud of and where they can trust their managers. Businesses who are focused on building an ethical workplace value those who reflect on ethical issues, who speak up and challenge the status quo and their talent management is a transparent and objective process. Lessons from the past A recent survey by Deloitte has found that 9

How automation is driving the skills shift

The future of work is changing. Automation is impacting the majority of the workforce. Whilst there is a lot of concern about the jobs that will be likely lost to machines, the truth is that the jobs most likely to be automated are those which are repetitive and routine. What can’t be replaced is emotion and context. Automation might be able to provide all the relevant insights and answers, and get the tasks done, however it can’t understand non-verbal communication or empathy, neither has it any concept of context. Our ability to manage our emotions and take into account context of the situations are critical elements for critical thinking, creative problem solving, effective communication


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