December 13, 2019

Engaged employees are productive employees. They are those who perform at their best and as a result create greater business value, including reduced employee turnover, better customer experience and increased revenue.  However, engagement is an outcome, not an input,...

August 5, 2019

The shift from doing to leading is one of the most difficult transitions for new leaders. The meaning of the word delegate is to entrust or to assign responsibility – it’s about empowering the other person to do something however, leaders often confuse delegation with...

July 18, 2019

High performing teams are not afraid to disagree. Disagreements at work are healthy and inevitable, as constant change requires a constant debate. Conflict should not be seen as a source of stress, but as an opportunity for growth and strong working relationships, yet...

June 20, 2019

According to research, leaders who chose compassion over self-interest in their dealings with others are more likely to be successful, as well as help others succeed. Leaders who are humble, agreeable and compassionate are more likely to be liked and respected by their...

June 14, 2019

How people feel about work is only partly about the actual work. It’s equally important how they see their work – is it a mindless task or an irrelevant compliance activity? Or, do they see it as being part of something important and feel inspired to be connected to th...

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